OEM/ODM Manufacturer of Invisible Remote Lock

Frequently Asked Questions

• 1. Do you provide OEM and ODM services?

  We specialize in full OEM/ODM services including hardware design, software customization, packaging and manual development for global brands.

• 2. What type of warranty coverage do your smart locks offer?

  1. All items come with 1 year warranty;
  2. During warranty period,our factory will offer free service for replacement;
  3. Beyond waranty, we can also offer spare parts and maintenance with paid service;
  4. Technical support will be offered through all the after-sales service.

• 3. What is your standard lead time for bulk orders?

  Sample order will be ready for shipment within 3 days. Bulk orders will be ready for shipment in about one week or two.

• 4. How can you make a difference from other suppliers?

  We have enjoyed more than 13 years of rapid development together with our customers. We know our customers' need as well as the market's developing trend. We have the most professional producing and testing equipment in this field. Equipped with a strong QC dept and R&D dept, each of our products' quality is under strict control standard. Buy from us with 100% confidence.

• 5. How does your factory make sure the product quality?

  1. We will offer samples for test.
  2. After getting approvalled, our team will improve according to your require, and form a production.
  3. During production, we have FQC, IQC ,IPQC and OQC to control the quality.
  4. We will final check before shipping to avoid any problem.

• 6. Can you handle small trial orders before bulk production?

  Yes. We accept sample and trial orders to allow partners to evaluate product quality and market response before scaling up.

• 7. What certifications do your products hold?

  All products undergo strict testing and meet international standards including CE, RoHS, FCC, UKCA, and EN18031.